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Enhance Customer Service With Two-Way Text Messaging
The Text Reminder System (TRS) is a two-way text messaging workstation designed to help your customer
service representatives communicate easily and effectively with your patients, customers, or guests. Text
messaging is increasingly used by busy people to help them communicate on the go when they are in
meetings, on phone calls, or at other times when a phone conversation may not be appropriate.
Because there is no text spam, people actually read every text
message they receive. Your business can benefit by using a
computer to communicate to cell phones via text message. That’s
right – with TRS you can send messages right from your desktop
and receive them back the same way while your customers see
them on their cell phones.
TRS ALLOWS YOU TO
• Communicate directly with cell phones from your computer
• Conduct multiple one-on-one conversations at the same time
• Maintain a complete messaging log of all conversations
• Build and keep a database of contacts
EASY-TO-USE AND SECURE
• Create your own message templates and use them over and over
• Secure, web-based application
• Many people in your organization can use it at the same time
• The Manager Dashboard provides monitoring and reporting |
THE TRS SYSTEM IS USED BY
• Doctors & Healthcare Professionals
• Automobile Dealers & Service Departments
• Hotels and Concierges
• Customer Service Centers
• Reservation Services
WHY USE TRS?
• Personalized mobile coupons
• Easier way to reach people in real-time
• People read and respond to text messages
• Digital record of all conversations
• Immediate customer response |
| Request a FREE demo |
info@ivisionmobile.com |
| Call us at |
866.655.5302 |
|
